HELP CENTER
We're Here to Help You Anytime
Questions about a booking, payment, refund, or becoming a professional? Our support team is ready to assist you with fast, friendly help — typically within 24 hours.
24/7
Customer Support
<24h
Average Response Time
Trusted by 50,000+ Customers for reliable support and quick resolutions.
Our Support Team. Friendly experts dedicated to solving your queries quickly.
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24/7
Support Available
<24h
Avg. Reply Time
5+
Cities Covered
4.9★
Support Rating
SUPPORT
How We Help You
Booking Support
Help with scheduling, rescheduling, cancellations, and tracking your service.
Payment & Refunds
Assistance with UPI, card, COD payments and refund requests.
Pro Onboarding
Guidance for professionals joining the Front Door platform.
Quick Resolution
We aim to resolve most queries within one business day.
Customer First
Your satisfaction is our priority — we listen and act fast.
Quick Answers
How do I cancel a booking?
Log in → Dashboard → My Bookings → View Details → Cancel (for pending/confirmed slots).
When is payment taken?
UPI/Card at checkout via Razorpay; COD is collected after service completion.
Which cities do you serve?
Mumbai, Delhi NCR, Bangalore, Pune, and Hyderabad — expanding monthly.